Privacy Policy

Last updated: May 2026

Feel To Heal (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, or book and attend our sound healing sessions, meditation classes, and wellbeing events.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who we are

Feel To Heal is a holistic wellbeing business offering sound bath sessions, meditation, and group healing experiences in Essex and surrounding areas.

For data protection purposes, we are the “data controller” responsible for your personal data.

2. Contact details

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

Feel To Heal
info@feeltoheal.co.uk
07950 765554
www.feeltoheal.co.uk

3. Information we collect

We may collect and process the following personal information:

• Name
• Email address
• Phone number
• Booking details (session type, date, attendance history)
• Messages or enquiries you send via our website, email, or social media
• Payment details (processed securely by third-party providers; we do not store full card information)

When you visit our website, we may also collect limited technical data such as:

• IP address
• Browser type and device information
• Pages visited and time spent on site

4. How we use your information

We use your personal data to:

• Manage and confirm bookings for sessions and events
• Respond to enquiries and client communication
• Provide updates about upcoming sessions or changes
• Process payments and manage transactions
• Improve our services and website experience
• Meet legal, tax, and accounting obligations

We do not sell, rent, or trade your personal data.

5. Lawful basis for processing

We process your personal data under the following legal bases:

• Contract: when you book or purchase a service
• Legitimate interest: to run and improve our business
• Consent: for marketing emails or updates (where you opt in)
• Legal obligation: for accounting and regulatory compliance

6. How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

Your data is stored securely and only accessed when necessary to provide services or operate our business.

However, no method of online transmission is completely secure, and you provide information at your own risk.

7. Sharing your data

We may share your data with trusted third-party service providers who support our business operations, including:

• Website hosting providers
• Booking systems
• Payment processors
• Email and communication platforms

These providers are only given access to the data required to perform their services and are required to handle it securely and in compliance with UK GDPR.

8. Data retention

We retain personal data only for as long as necessary to:

• Provide services to you
• Maintain business and financial records
• Comply with legal obligations

When data is no longer required, it is securely deleted or anonymised.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (in certain circumstances)
• Withdraw consent for marketing communications
• Object to certain types of processing
• Request data portability

To exercise any of these rights, contact us using the details provided above.

10. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

You can disable cookies in your browser settings, but some parts of the website may not function properly.

11. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

We recommend reviewing this page periodically.